Full-Service Managed
Data Operations

Data Concierge is a technology-enabled, full stack fractional data operations service that helps organizations conquer data challenges and succeed in data modernization.

Data Concierge, powered by North Labs

87% of Data Projects Fail.
Don't Go At It Alone.

According to Gartner, data project failure rates have increased from 60% to 87% in the last seven years.

Accelerating an organization's data modernization efforts by hiring an internal team is expensive, time-consuming, and risky.

Organizations struggle to align People, Process, and Technology across their data project roadmap, increasing the likelihood of inefficiency and project failure.

Data Concierge Focuses on What Matters Most to Your Organization

Starting from scratch

Hiring an internal team

  • Slow & expensive
  • Limited knowledge of best practices for security, governance, compliance, or the broader tooling landscape.
  • Organizations will need to procure and pay for 4-6 different tools to get started building toward their use cases.
  • No systems in place for monitoring/observability, ongoing break/fix/maintenance efforts, or otherwise.
  • This leads to most organizations spending MOST of their time just keeping the system running instead of building value with the system.
  • A trained & certified team at your fingertips
  • Extensive knowledge of best practices in security, governance, compliance, and tools.
  • Data Concierge grows with you as you add new data sources, roadmap initiatives, and workflows
  • Ongoing maintenance support and optimization
  • Your organization now has time to spend on the efforts that are most valuable to your bottom line and your business

Data Concierge helps Design, Build and Maintain Data Programs

Cost Example: Build from Scratch

Example of a team built from scratch

Not including: taxes, insurance, benefits, training, placement fees
monthly program cost including labor and tooling

Full-Service Data Program Operations

The cycle of Data Concierge: Data Governance, People & Culture, Data Security, Data Quality, Processes & Tools
cost to build your data program with Data ConciergeStarting at $8,000/month

How Can Data Concierge Help?

Firm Data Foundation
We will deliver a cloud data stack and DataOps process that is flexible, scalable, resilient, and optimized for driving successful outcomes
We'll Do The Heavy Lifting
We'll do all of the work to get your mission-critical data sources properly ingested, transformed and analysis-ready
Determine Your Values
We will work with you to determine the metrics that matter most to your business
Ongoing Monitoring
Data Concierge provides continued observability and monitoring for your entire stack, from ingestion through consumption, for your entire environment
Open Communication
We train your team on your new data stack, ensuring everyone feels comfortable operating within their new data environment. Our teams will always be connected via Slack, office hours, and our support portal
By Your Side
Data Concierge provides ongoing engineering hours each month to help take advantage of the opportunities that rise from your unified data environment

Client Onboarding Process

Data Discovery
  • Validate access to client environment
  • Set executive goals
  • Identify source data needed to support use case
  • Procure recommended tools
Data Pull
  • Data pipeline creation
  • Pull source data to destination tables
  • Evaluate data structures
  • Data integrity validations and QA workflow automation
  • Data Concierge Hub implementation for observability, monitoring and automation
Data Modeling
  • Business logic definition (by client)
  • SQL base model (translation of logic)
  • Base implementation on cloud platform
  • Client education on platform tooling
Data Visualization
  • Tool selection and setup
  • Dashboard creation
  • Client education

Building a Data Team From Scratch is Expensive, Time-Consuming, and Risky.

Data Concierge is priced at a fraction of the cost of recruiting, hiring and scaling an internal data team