Full-Service
Data Operations

Data Concierge is an ongoing technology-enabled data operations service that helps organizations conquer data challenges and succeed in data modernization

Data Concierge, powered by North Labs

Common Data Problems for
Organizations


Organizations are not using the most valuable asset they own: data.

Accelerating an organization's data modernization efforts by hiring an internal team is expensive, time-consuming, and risky.

Organizations struggle to source the proper tools aligned with their needs and goals.

Data Concierge Focuses on What Matters Most to Your Organization

Starting from scratch

Hiring an internal team

  • Slow & expensive
  • Limited knowledge of best practices for security, governance, compliance, or the broader tooling landscape.
  • Organizations will need to procure and pay for 4-6 different tools to get started building toward their use cases.
  • No systems in place for monitoring/observability, ongoing break/fix/maintenance efforts, or otherwise.
  • This leads to most organizations spending MOST of their time just keeping the system running instead of building value with the system.
  • A trained & certified team at your fingertips
  • Extensive knowledge of best practices in security, governance, compliance, and tools.
  • Data Concierge grows with you as you add new data sources, roadmap initiatives, and workflows
  • Ongoing maintenance support and optimization
  • Your organization now has time to spend on the efforts that are most valuable to your bottom line and your business

Data Concierge helps Design, Build and Maintain Data Programs


Cost Example: Build from Scratch

Example of a team built from scratch
$875,000

Not including: taxes, insurance, benefits, training, placement fees
AWS
$140,000
monthly program cost including labor and tooling
$84,200/month
Strategy
Architecture
Engineering
Governance
Data Analytics
Business Intelligence
Data Science
Security

How Can Data Concierge Help?

01
Firm Data Foundation
We will deliver a cloud data stack and DataOps process that is flexible, scalable, resilient, and optimized for driving successful outcomes
02
We'll Do The Heavy Lifting
We'll do all of the work to get your mission-critical data sources properly ingested, transformed and analysis-ready
03
Determine Your Values
We will work with you to determine the metrics that matter most to your business
04
Ongoing Monitoring
Data Concierge provides continued observability and monitoring for your entire stack, from ingestion through consumption, for your entire environment
05
Open Communication
We train your team on your new data stack, ensuring everyone feels comfortable operating within their new data environment. Our teams will always be connected via Slack, office hours, and our support portal
06
By Your Side
Data Concierge provides ongoing engineering hours each month to help take advantage of the opportunities that rise from your unified data environment

Client Onboarding Process

Data Discovery
  • Validate access to client environment
  • Set executive goals
  • Identify source data needed to support use case
  • Procure recommended tools
Data Pull
  • Data pipeline creation
  • Pull source data to destination tables
  • Evaluate data structures
  • Data integrity validations and QA workflow automation
  • Data Concierge Hub implementation for observability, monitoring and automation
Data Modeling
  • Business logic definition (by client)
  • SQL base model (translation of logic)
  • Base implementation on cloud platform
  • Client education on platform tooling
Data Visualization
  • Tool selection and setup
  • Dashboard creation
  • Client education

Building a Data Team From Scratch is Expensive

Data Concierge is priced at a fraction of the cost of recruiting, hiring and scaling an internal data team